🏨 321-Go! for Government Institutions
🏛️ Digitize public services where they actually happen – on-site. No app. No delays.
321-Go! connects departments, buildings, service teams, and citizens via QR/NFC labels. Ideal for facility maintenance, inspections, internal processes, citizen feedback, and compliance.
“Who’s responsible for this?” “Was this reported already?” “Where’s the documentation?”
✅ Reporting channels are unclear
✅ Paper-based processes slow everything down
✅ No real-time visibility
✅ External providers act without traceability
✅ No single tool for internal & citizen interaction
💡 Public operations need clarity, speed, and structure – without creating new complexity.
321-Go! brings digital order directly into the field – without an app or training.
🟢 How it works:
- Scan a label placed on the object, room, or area
- The appropriate workflow opens instantly
- Citizens or staff submit a report or task
- It is automatically routed to the right role
- Status and documentation are updated in real time
✅ Technology advantages:
No app required
Works across roles and departments
Multilingual & barrier-free
AI-ready
Open API (Abacus, SAP, CAFM, CMS…)
Data protection compliant
📊 Typical Use Cases
| 🧩 Area | 🔧 Example |
|---|---|
|
Facility Maintenance
|
Staff scans hallway QR → reports broken light → ticket sent to FM team
|
|
Citizen Feedback |
Public bench has QR code → citizen scans and reports damage
|
|
Cleaning / Security Logs |
External teams scan entry point → document cleaning or patrol |
|
School Operations |
Teachers scan classroom label → report IT issues or room defects
|
|
Safety Inspections |
Official scans object → fills out checklist → uploads photo documentation |
|
Archive / Administration |
Staff scan document box → confirm retrieval or movement
|
🛠️ Digitizing internal workflows
🔴 Today:
- Phone calls, emails, paper forms
- Manual routing and task assignment
- Responsibility unclear
- No process traceability
- No external system integration
✅ With 321-Go!
- QR/NFC labels linked to specific locations & workflows
- Auto-generated tasks and routing
- Dashboard for transparency across teams and departments
- Real-time status and documentation
- Fully integrable with legacy tools or systems
💡 Example: A school principal scans a classroom label → reports a broken projector → IT receives ticket instantly with room ID and photo
👤 Public Feedback & AI-Supported Response
🔴 Today:
- Complaints via phone, letter, or unclear contact forms
- No structured handling
- No confirmation or tracking
- Manual escalation
✅ With 321-Go!
- Citizens scan label to submit concern
- No login or app needed
- Status updates can be shared transparently
- Response teams are notified automatically
🧠 With AI
Priority assigned based on topic (e.g. safety first)
Smart routing by keyword & location
Translation & summary of citizen input
KPI dashboards for managers & mayors
📊 Comparison: Traditional vs. 321-Go! vs. 321-Go! + AI
| Function / Use Case | Traditional Approach | With 321-Go! | With 321-Go! + AI | ||||
|---|---|---|---|---|---|---|---|
|
Incident reporting |
Phone / mail / app form |
QR scan → structured report |
Categorized & prioritized
|
||||
|
Internal requests |
Paper + email |
QR scan → assigned task |
AI distributes + monitors |
||||
|
Public feedback |
Untracked & informal |
QR → multilingual input |
AI summaries + dashboard |
||||
|
Documentation & inspection |
Paper forms |
Digital checklist via QR |
Smart validation & reminders |
||||
|
Coordination with externals |
Calls or Excel sheets |
Partner scans → logs work |
Realtime updates for all |
||||
Getting Started In 5 Steps
1
Place QR/NFC labels at key locations (e.g. halls, rooms, benches, gates)
2
Define relevant workflows (facility, citizen contact, reporting…)
3
Assign roles (departments, facility, external partners…)
4
Everyone scans and acts – no login required
5
Manage and monitor everything from the central cockpit
Benefits For Government Institutions
✅ Standardizes procedures across all buildings, departments & teams
✅ Works without installing anything
✅ Transparent, multilingual, and inclusive
✅ Connects internal and external roles
✅ Realtime documentation & export functions
✅ Scalable from one location to nationwide use
✅ Privacy compliant & integrable with Abacus, SAP, CAFM, etc.
🧪 Try 321-Go! in a school, office or municipal department – fully supported.
👉What’s included (Business Package):
✔️Includes 750 QR/NFC labels (24-month validity)
✔️Up to 4 active modules (ticketing, inspection, feedback, cleaning…
✔️Setup & support included
✔️Pay in 3 steps: 40 % / 40 % / 20 %
✔️90-day money-back guarantee
✔️Upgrade anytime to EP or EPP with full credit transfer
💬 What Public Sector Clients Say
- List Item #1
We finally have structured feedback from the field.
- List Item #1
Maintenance teams now act proactively instead of waiting for complaints.
- List Item #1
Our external providers scan in and we see who’s where in real time.
- List Item #1
321-Go! gave us a lightweight digital layer across all our buildings.
👉 Join the pilot phase – digitize efficiently, securely, and visibly.
📈 Transparency & Efficiency From Day One
| Metric | Traditional Workflow | With 321-Go! | ||||
|---|---|---|---|---|---|---|
|
Time per request |
~8–10 minutes |
~1–2 minutes |
||||
|
Process completion rate |
~60–70% |
~95–100% |
||||
|
Cost per ticket |
~6.– CHF |
~1.– CHF |
||||
|
Required training |
Multiple hours |
None |
||||
🟪 321-Go! helps public offices save:
✔️ Time
✔️ Staff capacity
✔️ Paperwork
✔️Citizens’ trust
🎯 See 321-Go! in action
Why it’s safe to try:
- 90-day full money-back guarantee
- Full onboarding & support included
- Live within days – not weeks
- Proven in facility management across industries