🏨 321-Go for Hotels – Everyday Simplicity
🎯 Digitalize your hotel where it matters most: On site. Instantly. Without an app.
321-Go! connects rooms, devices, guests, and teams through location-based QR/NFC labels. Perfect for housekeeping, maintenance, guest services, and more.
“Where’s that note again?” – A daily issue in hotel operations
✅ Guests report issues too late – or not at all
✅ Housekeeping lacks real-time priorities
✅ Technical staff are notified too late
✅ Everyone works differently – no consistency
✅ External partners operate blindly
💡 Summary: Lost information. Stress. Redundant work. Dissatisfied guests.
321-Go! delivers structure – right where it’s needed most
🟢 Steps:
- Scan the label (e.g. in a room or storage)
- The right module opens automatically
- The task or request is submitted digitally
- It’s instantly forwarded to the correct team or role
- All steps are documented in real time
✅ Tech highlights:
- No app required
- Role-based
- Location-aware
- AI-ready
- Multilingual
- API-integrated
📊 Typical Hotel Use Cases
| 🧩 Area | 🔧 Example |
|---|---|
|
Housekeeping
|
Scan label to confirm, document or trigger cleaning task |
|
Maintenance |
Reception scans → TV issue logged instantly, with photo
|
|
Minibar |
Staff scan → restock noted and documented |
|
Room Service |
Guest scans table → submits order or request |
|
Guest requests |
Guest scans QR → sends message in their language |
|
Maintenance logs |
Recurring tasks tracked and scheduled automatically
|
🛠️ Digitizing internal hotel processes
🔴 Today:
- Notes, calls, or WhatsApp
- Tasks get lost or duplicated
- No tracking or status visibility
- No system access for external partners
✅ With 321-Go!
- Scan on object → auto-ticket with time, photo, room & user
- Real-time routing to the right person
- Central dashboard for daily planning & status
- Open interfaces to PMS, CAFM or third-party tools
💡 Example: Coffee machine broken → front desk scans label → technician gets task incl. room/time/photo → fixed & documented
👤 Guest communication without friction
🔴 Today:
- Guests must call or use an app (that they don’t download)
- Language barriers
- Feedback comes too late
✅ With 321-Go!
- Guest scans label (in room, spa, elevator…)
- Reports issue or request without app or login
- Multilingual support via AI-generated replies
- Guest sees live status (e.g. “in progress”, “done”)
💬 Example: Guest scans bathroom label → reports “no shower gel” → housekeeping gets the task → guest sees “resolved” update
🧠 Smart features powered by AI
- Auto-prioritization (e.g. water leak > broken TV)
- Text recognition → auto-routing to department
- Live translation & response suggestions
- Sentiment analysis & smart dashboards for managers
📊 Comparison: Traditional vs. 321-Go! vs. 321-Go! + AI
| Function | Traditional | With 321-Go! | With 321-Go! + AI | ||||
|---|---|---|---|---|---|---|---|
|
Issue reporting |
Paper / call / Excel |
Scan label → task created |
Auto-prioritization & routing |
||||
|
Cleaning |
List-based, no feedback |
Label scanned when cleaned |
Dynamic plans based on room use |
||||
|
Guest communication |
App / reception only |
Scan in room = direct message |
Auto-reply & translation |
||||
|
Maintenance |
Manual or delayed |
Full ticket incl. photo & time |
Predictive maintenance |
||||
|
Team coordination |
No overview |
Role-based dashboards |
Smart distribution via AI |
||||
|
External partners |
Paper or email |
Scan label for access |
Full integration possible
|
||||
|
Management |
Gut feeling |
KPIs in cockpit |
AI-based alerts & trend
|
||||
✅ With 321-Go!, your operations become transparent. With AI, they become intelligent.
Getting Started – It’s Easy
1
Attach labels
rooms, plant, storage
2
Pick workflows
repair, cleaning, lending…
3
Set roles
housekeeping, engineering, front office…
4
Scan & work
zero training marathon
5
Dashboard
see completions, photos & history
Key Benefits for Hotel Operations
✅ Clarity & accountability – everyone knows what to do
✅ Easy guest feedback – no app, no login
✅ Staff relief – less confusion, fewer callbacks
✅ Seamless partner integration
✅ Works without apps or training
✅ Easily connects to your PMS, ERP, or facility systems
🧪 90-Day Satisfaction Guarantee – Full Refund if Not Convinced
Try 321-Go! in any department of your choice.
We support setup and onboarding – and if it doesn’t meet your expectations, we refund 100 % of the cost. No questions asked.
👉What’s included (Business Package):
✔️750 labels (24-month license)
✔️Up to 4 modules activated
✔️Dedicated support contact
✔️Phased payment: 40 % / 40 % / 20 %
✔️Upgrade anytime to EP or EPP packages
💬 What hotel managers say when they see 321-Go! in action
- List Item #1
This is perfect for room service!
- List Item #1
Tracking minibars would be so much easier.
- List Item #1
Guests could report tech issues directly – that’s brilliant!
- List Item #1
Finally, one system for everyone – and it just works.
👉 We’re currently looking for pilot hotels – apply now for a no-obligation trial
📈 A system that pays for itself after the first few scans
| Traditional | With 321-Go! | |||||
|---|---|---|---|---|---|---|
|
Label cost |
– |
1.– CHF/month |
||||
|
Time per report |
~8 minutes |
~1 minute |
||||
|
Cost per task |
~6.– CHF |
~1.– CHF |
||||
|
Savings per usage |
– |
~5.– CHF |
||||
The NZG Principle:
✔️ Less stress
✔️ Less time
✔️ Less money
👉 A single label pays off after just 1–2 uses per month.
🎯 See 321-Go! in action – in your hotel, with your team
Why it’s safe to try:
- 90-day full money-back guarantee
- Full onboarding & support included
- Live within days – not weeks
- Proven in facility management across industries