🎯Workshops that deliver.
🧩From problem to measurable solution – structured, hands-on, crystal clear.
With 321-Go!, we analyze real-world pain points using proven methods and co-create a use case that is visualized through flows, mockups, and clear role models – before development begins.
A use case is not a feature – it’s a real-world problem that needs to be understood.
Too often, tools are implemented without analyzing how people actually work.
Our workshops focus on what matters most: real situations, people, roles, measurable inefficiencies. We help you identify and quantify losses in nerves, time, and money (NTM) – and transform them into structured, agile use cases that are ready to be digitized and scaled.
From real-life situations to a production-ready specification
🔹 1. Identify the Use Case
- Where are the most painful inefficiencies in day-to-day work?
- Who is affected? Where do delays or breakdowns occur?
🔹 2. Define stakeholders and roles
- Which user groups are involved?
- What are their permissions, expectations, and tasks?
🔹 3. Define goals using SMART
- Specific: What exactly needs to be achieved?
- Measurable: Which KPIs will prove success?
- Achievable & Relevant: Does the goal make sense?
- Time-bound: What’s a realistic timeframe?
🔹 4. Analyze the current situation (AS-IS)
- On-site observation / shadowing
- Interviews, process tracking
- Time, effort, interaction analysis
🔹 5. Flowcharts, wireframes & role modeling
Visualize processes via BPMN or LFW wireframes
Map users, permissions, systems & triggers
🔹 6. User Stories & Jobs to Be Done (with real locations)
Every scenario is mapped from a user-centered, location-aware perspective – enabling precise label placement and trigger optimization:
🧹 Cleaning:
“As a cleaning staff member, I want to scan a label at the seminar room entrance to mark the room as cleaned, so the team knows it’s ready.”
🧰 Maintenance:
“As a technician, I want to scan the label directly on the heating system to check the last service and trigger a new ticket if needed.”
🏢 Property management:
“As a tenant, I want to scan a label next to the elevator to report a malfunction, without logging in or searching for forms.”
📦 Logistics:
“As a warehouse worker, I want to scan a label at shelf A-34 to register item movement or restock – without needing desktop access.”
👨💼 Team lead:
“As a manager, I want to scan a label at the staff overview board to check current statuses and comments.”
🧑💻 IT support:
“As a support agent, I want to scan the label on the printer to report an issue and locate the device in the asset database.”
🔹 7. Mockup & solution simulation
- Labels placed where they add value
- Interaction simulated in real time
- Integrated with APIs, devices, triggers
🔹 8. Documentation as Product Requirements Document (PRD)
- Functional and technical specification
- Includes flows, modules, API mapping, KPIs
Workshops are not a goal – they are the launchpad for agile development
All results are documented so that your project can move directly into agile execution (Scrum or Kanban) with:
✅ Sprint-ready user stories
✅ Clickable wireframes
✅ Prioritized, measurable goals
✅ Clear roles and access levels
Our dev teams work directly from these results – fast, lean, and transparent.
Core elements of every 321-Go! Workshop
🧑🤝🧑 Stakeholder mapping
Who does what, where, when?
🏷️ Label placement
Where exactly does the label create value?
📦 Module selection
Which of our 10 modules best fits the goal?
🌐 Technology stack
QR, NFC, RFID, geolocation, SMS, 2FA, API, etc.
🔗 API targets
Which systems should be integrated? (e.g. SAP, Abacus, Jira)
📈 NTM measurement
What is the actual nerve, time, and money loss? What does improvement look like?
🗂️ Documentation
Includes FlowCharts, roles, mockups, PRD
📊 Real-world examples
🧹 Cleaning @ JSD Basel-Stadt
Door-mounted labels, live feedback sync, real-time room status tracking
🛎️ Hotel check-in
Guest scans label, API handover to PMS, live overview for reception
🏢 Property management
Repair workflows with auto-assigned roles and instant ticket creation
🏭 Production maintenance
Machine label triggers fault reporting and API sync with service system
📈 Your takeaways after the workshop
✅ SMART goals & KPIs
✅ FlowCharts & role maps
✅ LFW wireframes + interactive mockup
✅ API trigger mapping
✅ Technology stack suggestions
✅ Complete Product Requirements Document (PRD)
✅ Implementation roadmap (prototype or launch-ready)
Clarity, structure, and simulation – not theory, but real transformation
Our workshops don’t just create ideas – they create tangible solutions, measurable savings, and clear decision-making foundations.
They’re the perfect starting point for agile, modular digitization with 321-Go!, including future-ready AI integration.
🎯 Let’s start where it matters – understanding your process.
Book a workshop to identify what’s broken, simulate what works, and start optimizing without delay.